Avaya and Google Cloud collaboration offers powerful AI contact center solution

Avaya and Google Cloud collaboration offers powerful AI contact center solution

Tech Intelligence Bulletin (HG Insights) — Avaya Holdings Corp. has announced further integration with Google Cloud Contact Center AI to provide better experiences for customers and a more efficient workforce, taking full advantage of the powerful artificial intelligence capabilities of both companies. Pioneering the integration of AI capabilities into contact center communications solutions, Avaya improves