Avaya and IBM alliance will accelerate hybrid cloud strategy

Avaya and IBM alliance will accelerate hybrid cloud strategy

Tech Intelligence Bulletin (HG Insights) – Avaya will adopt hybrid cloud solutions from IBM to help expand its Avaya ReadyNow private cloud unified communications and contact center offerings internationally and accelerate modernization. As part of its focus on providing choice and flexibility in cloud solutions, Avaya is expanding the availability of its Avaya ReadyNow private

Avaya and Google Cloud collaboration offers powerful AI contact center solution

Avaya and Google Cloud collaboration offers powerful AI contact center solution

Tech Intelligence Bulletin (HG Insights) — Avaya Holdings Corp. has announced further integration with Google Cloud Contact Center AI to provide better experiences for customers and a more efficient workforce, taking full advantage of the powerful artificial intelligence capabilities of both companies. Pioneering the integration of AI capabilities into contact center communications solutions, Avaya improves