Adobe partnership with Genesys delivers enhanced customer insights for brands

Adobe partnership with Genesys delivers enhanced customer insights for brands

Tech Intelligence Bulletin (HG Insights) – Adobe has partnered with Genesys, a leader in cloud customer experience and contact center solutions, to help organizations break down data siloes between marketing, commerce, sales, and service departments. With a new integration between Adobe Experience Platform and Genesys Cloud, organizations can now gain a deeper understanding of customer