Tech Intelligence Bulletin (HG Insights) – ServiceNow has announced a new integration with Cisco DNA Spaces to enhance contact tracing with its wi-fi‑enabled proximity reporting app. This integration will help businesses returning employees to the workplace by monitoring their workspaces closely for physical distancing. The company also added new capabilities to its ServiceNow Safe Workplace
Tech Intelligence Bulletin (HG Insights) – DXC Technology in collaboration with ENGIE IT has launched a certified, global ServiceNow Center of Excellence (CoE). The CoE, comprising a team of nearly 50 practitioners from ENGIE IT, DXC and ServiceNow, will guide ENGIE business units as they modernize their processes, delivering practical innovation to accelerate their digital
Tech Intelligence Bulletin (HG Insights) – ServiceNow has expanded its employee workflow portfolio with the ServiceNow Safe Workplace app suite. Powered by the Now Platform, the suite includes four new apps and a dashboard that help companies assess both their workforce and workplace readiness as they prepare for employees to return to the workplace. “Let’s
Tech Intelligence Bulletin (HG Insights) – Adobe and ServiceNow have announced the availability of its partnership integration, delivering an industry-first solution connecting data from Adobe Experience Platform and ServiceNow’s Customer Service Management workflow product to enable more seamless, connected customer experiences. In today’s experience economy, where digital-only is our reality, marketing and customer service organizations
Tech Intelligence Bulletin (HG Insights) – With the combination of Amazon Connect’s AI and NLP (natural language processing) solutions with ServiceNow’s IT support platform, both companies plan to make call centers more agile to address the reality of the ‘remote working’ norm. According to a report in ZDNet, AWS and ServiceNow are partnering on a
Tech Intelligence Bulletin (HG Insights) – ServiceNow has opened its new India Development Center in Hyderabad, the company’s largest research and development center in Asia and its second largest globally. The new India Development Center demonstrates ServiceNow’s continued commitment to investment in India. This investment will play an important role in the company’s innovation efforts,
Tech Intelligence Bulletin (HG Insights) – ServiceNow and Microsoft have announced a broader strategic partnership intended to significantly enhance the integration and optimization of the companies’ products, platform and cloud capabilities. Through this expanded partnership, the companies will enable enterprise customers in certain highly regulated industries, as well as government customers, to accelerate their digital
IBM extends partnership with Salesforce to help optimize IT infrastructure for multi-cloud environments
IBM expands its partnership with ServiceNow to serve multi-cloud enterprises.
McAfee has announced further collaboration with ASUS to provide pre-installed security software on ASUS laptops and PCs worldwide.
ServiceNow and Okta announce the launch of Okta Identity Cloud for Security Operations app to make threat detection easier and more efficient.