Sparkcentral integration with Freshworks increases digital customer service efficiency

Sparkcentral integration with Freshworks increases digital customer service efficiency

Tech Intelligence Bulletin (HG Insights) – Sparkcentral has announced a partnership with Freshworks, the customer engagement software company. The partnership makes Sparkcentral’s messaging solutions available on the Freshworks Marketplace for Freshdesk. Freshdesk is Freshworks’ omnichannel customer support software, which streamlines customer conversations across channels like email, social media, phone and chat. Freshworks provides innovative customer