Hitachi Vantara's Pentaho is “vital tool” in Swisscom customer service strategy

Hitachi Vantara’s Pentaho is “vital tool” in Swisscom customer service strategy

Tech Intelligence Bulletin (HG Insights) – Hitachi Vantara has helped Swisscom improve customer service by centralizing the company’s vast amounts of data into a single view. The accomplishment was enabled by Hitachi Vantara’s Pentaho, a Lumada portfolio product. Swisscom is Switzerland’s largest telecommunications company and a leading IT services provider. The company delivers mobile, broadband