Tech Intelligence Bulletin (HG Insights) – New Relic has acquired SignifAI, an event intelligence company specializing in artificial intelligence (AI) and machine learning (ML).

New Relic will bring SignifAI’s technology to market, offering modern software teams advanced technology to predict and address performance issues, so they can deliver exceptional customer experiences. SignifAI’s open data platform integrates with modern DevOps solutions to provide richer insight to software teams so they can detect issues early, reduce alert noise, and deliver highly available and reliable software at scale.

Unique AI advantage

“To deliver reliable software at scale, DevOps teams need to leverage machine learning to help them predict and detect issues early and reduce alert fatigue,” said Lew Cirne, CEO and founder. “What’s really exciting about SignifAI’s open platform is that it sits above a customer’s existing set of monitoring tools. With more than 60 integrations ranging from open source and commercial monitoring tools to popular services found in many DevOps toolchains, SignifAI automates correlation and enriches incident context so that software teams can get answers quickly during incidents and ultimately reduce mean time to resolution. This technology aligns with our current platform offering and we believe it provides us a unique advantage to solve an important problem for our customers.”   

AI and ML-powered correlations

As modern systems become increasingly complex, the incident response process has become more complex, too. With microservice architectures, containers, and serverless technologies, companies face issues of cascading failures and alert noise. SignifAI delivers AI and ML-powered correlations for Software Engineering teams, so they receive: 

  • Faster mean time to resolution (MTTR) with automatic correlation, aggregation and prioritization of alerts to help teams focus on what matters most.
  • Automated predictive insights and recommended solutions to resolve issues faster. 
  • Efficient root cause analysis, with automatically enriched issues containing all the relevant logs, events and metrics that teams need, regardless of the timeframe.

Joint vision

“We started SignifAI to help DevOps teams see and make sense of their operational data, from alerts to change events, regardless of source,” said Guy Fighel, who served as CTO and co-founder of SignifAI. “The team at New Relic shares our vision for bringing machine intelligence capabilities to businesses building and operating modern software and we are thrilled to join forces to accelerate and execute on our joint vision for customers.”

The SignifAI team will continue to work from offices in Sunnyvale, California and Tel Aviv, Israel.

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