Tech Intelligence Bulletin (HG Insights) – Park Place Technologies has acquired MCSA Group Limited, a UK-based, business-critical IT services and solutions provider.

Park Place Technologies will leverage MCSA’s proven track record to deliver a wide range of data center and IT services, including MCSA’s core expertise in hardware maintenance, reselling capabilities and its outstanding reputation for servicing customers in the public sector.

For 40 years, MCSA has focused on delivering support services (break-fix and IT maintenance), and managed services (including business continuity, monitoring and management). The company is best known for its customer-centric approach.

As a result of the acquisition, MCSA’s customers will benefit from ParkView, Park Place Technologies’ predictive, remote monitoring service. They will also experience greater support throughout their customers’ entire product life cycle, as well as global, multilingual 24-hour support centers and a vast, global supply chain. Park Place Technologies’ customers will benefit from access to more engineers and greater parts inventory.

Data center infrastructure support

“MCSA’s heritage of providing end-to-end IT services and solutions, makes them a welcome addition to the Park Place Technologies family,” said Chris Adams, President and CEO, Park Place Technologies. “MCSA’s depth of experience supporting the data center infrastructure of customers is highly regarded. With this acquisition of MCSA, Park Place will be the largest TPM in Europe. We look forward to welcoming MCSA’s customers and bringing our award-winning proactive maintenance services and support to MCSA’s customers, while expanding our ability to service current and new customers in the UK.”

“We are excited to join the Park Place Technologies family as we combine our enterprise expertise and service capabilities to support customers worldwide,” said Roger Timms, MCSA’s founder and chairman.  “This is an excellent fit and builds on the service excellence and customer support which is at the heart of both companies.  This is the right move for MCSA, the staff and for me personally. We look forward to introducing our customers to all of the advanced technologies and maintenance solutions Park Place Technologies has to offer, including its AI-enhanced, remote monitoring service, ParkView.”

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