IT Intelligence Bulletin (HG Insights) — VMware has highlighted several customers who are partnering with the company to transform the cost, quality, and delivery of patient care – from the data center to the point of care.

Healthcare organizations globally are challenged to deliver the best patient care at the lowest cost. Healthcare IT is transforming into a strategic differentiator for every healthcare organization, empowering providers to improve care delivery reliability, agility, and scalability across networks in highly competitive marketplaces. VMware accelerates digital transformation by enabling unprecedented freedom and flexibility in how healthcare organizations build and evolve their IT environments.

Improve Clinical Workflows & Patient Engagement
By enabling new models of patient care with mobility, healthcare organizations can improve the quality of life for both patients and providers. VMware unifies user, desktop, and mobile management to enable a Digital Clinical Workspace—powered by VMware Workspace ONE—that moves with care providers or patients throughout their days. From the out-of-hours call to the bedside consult, the solution delivers always-on, more secure, simple access to patient information. With the single platform, IT can manage apps and devices, across ownership models—hospital-owned or bring your own device—while helping to safeguard user privacy.

VITAS Healthcare, the USA’s leading provider of end-of-life services, cares for 18,000 patients across 47 hospice programs in 14 states and the District of Columbia. Mobility is critical to the daily operations of VITAS employees as about 80 percent of their time is spent providing care in patients’ homes. VITAS chose VMware Workspace ONE to manage and better secure all endpoints, including company-owned iPhones, iPads and Mac laptops.

“We worked closely with VMware to develop our mobile strategy and provide our admissions team with a hassle-free experience when it comes to onboarding a new device and accessing the apps they need in a patient’s home,” explained Patrick Hale, CIO, VITAS Healthcare. “With Workspace ONE, we’ve been able to cut device-related costs for a clinical work station by more than 35 percent. Truly our partnership with VMware has served as our foundation to successfully implement a robust and secure mobility strategy to make our employees’ jobs more seamless and enhance the care they provide to our patients and families.”

In addition to keeping clinicians connected, VMware’s digital healthcare solutions also help connect patients with the world beyond the hospital walls. From a single device, patients can access social media, games, videos, and music for personal entertainment as well as understand diagnoses, prognoses, and treatment options.

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Protect Brand and Data
The protection of patient information is top of mind for every healthcare organization. As people, devices, and objects become more connected, a compromised connection in one system can negatively impact the bottom line and customer loyalty of a trusted brand. Healthcare IT organizations need to secure every interaction between users, applications, and data—however and wherever they are occurring—in increasingly dynamic environments. VMware helps healthcare IT transform security with an architecture that’s layered, segmented and policy-driven, across network infrastructure, server, application services and endpoints.

When it came time for Moffitt Cancer Center, a cancer treatment and research center located in Tampa, Florida, to rethink its disaster recovery (DR) architecture built around proprietary server hardware and software, it chose VMware NSX to migrate to a virtual environment.

“We now have in place an architecture that allows us to create a cross data center environment we can leverage for DR and to fortify application availability, while resulting in considerable cost savings over legacy models,” said John McFarland, senior director of technology and business management, Moffitt Cancer Center. “Modernizing our network will also provide us with more flexibility when it comes to exchanging research information with other universities and research centers around the world while helping protect the security of our clinical information.”

Modernize Healthcare IT Delivery
IT infrastructure is directly tied to a healthcare organization’s ability to work faster, increase efficiency, innovate, and harness the opportunities of the digital age. Healthcare organizations are modernizing healthcare IT infrastructure with software-defined data center and integrated public cloud technologies from VMware and improve flexibility, security, and scalability, all while managing risk.

Modernize Data Centers
VMware delivers streamlined, hyper-converged infrastructure (HCI) that combines compute virtualization with storage virtualization and management, laying the foundation for cost-effectively supporting staff and patients while accommodating growth and innovation. With VMware HCI, healthcare organizations can shift to a more agile IT architecture, bridge IT silos that stall progress, enable seamless and rapid deployment, and easily control scaling up and down.

Integrate Public Cloud
The seamless integration of public cloud helps single hospitals and network providers meet rapidly changing requirements and growing business demands. The VMware Cloud Foundation enables healthcare IT to build a best-in-class private cloud; extend easily to public clouds, including IBM SoftLayer and Amazon Web Services; and run, manage, connect, and better secure any app on any cloud—all with freedom and control.

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