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Customer Story

How a B2B Infrastructure Company Extended Their 6sense Stack with HG Insights for Competitive Displacement and Contract-Driven Sales

Company

B2B infrastructure and security software company, mid-market

Segments served

Enterprise IT, cloud infrastructure, cybersecurity (commercial and government)

Previous stack

6sense (ABM, intent, scoring), ZoomInfo (contacts), Salesforce (CRM)

Core challenge

6sense’s intent signals and scoring, while effective for demand gen, lacked the contract timing, technographic depth, and scoring transparency needed for competitive displacement and contract-timed outreach

Solution

Deployed HG Insights RGI Platform alongside 6sense to add technographic intelligence, contract timing, IT spend data, and transparent scoring for displacement and contract-driven motions

Results

3x improvement in target account accuracy, 40% reduction in wasted outreach, and a sharper, more intelligence-driven GTM stack

Where 6sense left gaps

The company had built its commercial GTM motion around 6sense. For standard enterprise software sales, it was effective: behavioral intent signals helped the team prioritize accounts and allocate outreach time. The platform was well-regarded internally for its user-friendly interface.

But as the company matured its go-to-market, three sales motions exposed fundamental gaps in what 6sense could deliver: competitive displacement campaigns, contract-timed outreach, and expansion into regulated and government segments. Each of these requires data that 6sense is not structurally designed to provide.

1. Intent signal gaps in key segments

6sense’s core engine relies on matching IP addresses to accounts. This works in commercial B2B, but creates coverage gaps in multiple important segments. Government agencies often route traffic through centralized VPNs and shared IP pools. Large enterprises with distributed workforces and remote-first policies produce noisy, unreliable signals.

Even for commercial accounts, the granularity gap was apparent. The team needed contract start dates, product intensity scoring, and install-level data for competitive displacement — none of which 6sense provides. For European market targeting, the team recognized that precise competitive displacement required technographic data at a depth that behavioral intent signals cannot deliver.

2. Scoring transparency gaps in complex sales motions

Competitive displacement requires scoring logic that accounts for install age, contract timing, and technology stack depth. Government sales require weighting for budget cycles and procurement windows. 6sense’s proprietary scoring model does not support these requirements.

The marketing operations team found 6sense’s scoring significantly less transparent and customizable than they needed. They required the ability to see exactly why an account was scored, adjust weightings by product category, geography, and deal size, and build multiple models aligned to different sales motions. Without that visibility, sales representatives had no way to understand why certain accounts were prioritized, which eroded trust and limited adoption.

The team also discovered that their predictive scoring model was deprioritizing government and public sector accounts — burying high-priority targets — with no mechanism to identify or correct the bias.

3. No contract intelligence or behind-the-firewall technographics

One of the most actionable signals in infrastructure displacement sales is knowing when a competitor’s contract is nearing expiration. 6sense has no visibility into contract timing, federal procurement data, or incumbent relationships. The sales team relied on CRM notes and manual estimation to track contract renewals — an unreliable process that resulted in reps spending time on accounts that had already renewed.

6sense’s technographic approach produces limited useful data for enterprise infrastructure products deployed behind corporate firewalls. The team needed behind-the-firewall technographic detection using anonymized resume and job posting data, covering products that are invisible to public-facing signal detection methods.

Deploying HG Insights for competitive displacement

Rather than replace their existing ABM investment, the company deployed HG Insights alongside 6sense — using 6sense for demand gen and awareness-stage ABM, and HG for competitive displacement and contract-driven sales motions where install intelligence and contract timing matter most.

What HG delivered that 6sense could not

  • Contract intelligence. HG surfaces contract timing from multiple sources, including federal procurement data via USAspending and SAM.gov. For the first time, the team could see which accounts had active contracts with competitors, approximate expiration windows, and whether replacement solicitations had been posted.

  • Behind-the-firewall technographics. Using anonymized resume data, job postings, and proprietary detection, HG identifies infrastructure product installations invisible to web scraping. The team could see which accounts ran legacy on-premises products, which had deployed cloud-native alternatives, and the relative intensity of usage.

  • IT spend intelligence. Modeled IT spend data provided a budget proxy, letting the team prioritize accounts with meaningful technology investment and distinguish between small offices and organizations with active modernization programs.
  • Glass-box account scoring. Using HG’s Data Studio, the team built custom scoring models weighting contract age, install age, IT spend trajectory, and hiring signals. Every score included a clear rationale. Reps could see why an account was prioritized and the team could adjust weightings as they learned what actually predicted displacement deals.

     

  • Contact intelligence. HG’s Contact Intelligence provided verified decision-maker contacts in segments where ZoomInfo coverage was thin and 6sense provided limited support.

Capability comparison

Phase 1:

contract-timed target lists (weeks 1-4)

The team exported accounts with incumbent competitor contracts approaching expiration, cross-referenced with technographic data showing legacy on-premises installs. The result was a prioritized list of 200 accounts, each with a specific outreach rationale: contract timing, installed product, and IT spend trajectory.

Phase 2:

custom displacement scoring model (weeks 4-8)

Using Data Studio, the team built a scoring model incorporating:

  • Contract age — older contracts scored higher
  • Technology install age — legacy installs scored higher
  • IT spend trajectory — increasing spend scored higher
  • Hiring signals — companies posting for cloud and security architects scored higher


The glass-box model meant every rep could see exactly why an account was prioritized, building trust and adoption across the team.

Phase 3:

competitive displacement campaigns (weeks 8-12)

Marketing launched targeted displacement campaigns against specific competitor products. Unlike 6sense-driven campaigns — which relied on behavioral intent signals — these campaigns were driven by install data and contract timing: the two signals that actually predict infrastructure buying behavior.

HG’s consolidated platform also addressed fragmentation across the team’s existing stack of 6sense, ZoomInfo, Salesforce, LinkedIn, and Demandbase, reducing complexity and improving alignment between marketing and sales.

Results

After one quarter of parallel operation:

target account accuracy improvement

0 x

reduction in
wasted outreach

0 %

new pipeline in
the first quarter

$ 0 M

rep adoption of
HG-powered scoring

0 %
  • Target account accuracy: 3x improvement. Of the 200 contract-timed accounts identified by HG, 78% were confirmed to be in active evaluation or approaching renewal. The previous 6sense-only list had a 25% hit rate for displacement-ready accounts.

 

  • Wasted outreach: 40% reduction. Contract timing data filtered out accounts that had recently renewed, invisible in 6sense, so reps stopped spending time on accounts with zero near-term buying potential.

 

  • Pipeline influence: $2.3M in new pipeline. Attributed to HG-sourced accounts in the first quarter, compared to no attributable pipeline from 6sense signals for the displacement and government segments.

 

  • Scoring adoption: 90% rep usage. Reps trusted glass-box scores because they could see the rationale: contract expiring, legacy product installed, increasing IT spend. 6sense scores had been largely ignored due to opacity.

  • Platform clarity. The team established HG Insights as the primary intelligence layer for displacement and contract-driven motions, while 6sense continued to serve its core strength: demand gen and awareness-stage commercial ABM.

Capability comparison: how 6sense and HG Insights differ

This table reflects how the two platforms performed across the motions this team was running. They are not substitutes for each other — they serve different parts of the GTM stack.

Capability
6sense
HG Insights
Intent signals
IP-based behavioral intent signals and account identification; coverage gaps behind VPNs and in distributed workforce environments.
Not IP-dependent; detection via resume data, job postings, and proprietary behind-the-firewall methodology.
Contract intelligence
Not available — contract timing relies on external data sources outside the platform.
USAspending.gov, SAM.gov, contract timing, prime/sub relationship data.
Technographics
Public-facing signal detection; limited visibility into enterprise infrastructure products deployed behind corporate firewalls.
Behind-the-firewall: resume analysis, job posting signals, proprietary detection.
IT spend modeling
Not available at the account or category level.
Modeled IT spend by category and vendor with a 12-month forward-looking forecast.
Scoring transparency
Proprietary scoring model; limited visibility into scoring rationale; sales rep adoption affected by lack of explainability.
Glass-box, adjustable, explainable per account. Every rep can see exactly why an account is prioritized.
Contact coverage
270M+ profile database, strongest for awareness-stage ABM; limited coverage in regulated and government segments.
Contact Intelligence with verified decision-makers, including coverage in segments where standard databases are thin.
Hiring signals
Limited integration with job posting data.
Active job posting analysis for technology adoption and modernization signals.
Displacement data
Behavioral intent signals for awareness and demand generation; no install base or contract timing layer.
Install base, contract timing, and intensity scoring — the signals that predict infrastructure buying behavior.
Integration
Standard ABM connectors: Salesforce, HubSpot, Marketo, LinkedIn, and advertising platforms.
Salesforce, Snowflake, API, MCP ecosystem, custom workflows.
KEY TAKEAWAY

6sense is built for commercial B2B ABM, where behavioral intent signals and account identification work well for awareness and demand generation. Competitive displacement, contract-driven selling, and regulated market segments require a different data foundation: install intelligence, contract timing, IT spend modeling, and transparent scoring that sales teams can trust.

For B2B infrastructure companies running displacement motions, the two platforms serve different functions. 6sense excels at awareness-stage ABM and intent-driven demand gen. HG Insights fills the gaps that matter most for displacement. The strongest GTM stacks use both 6sense to surface interest and HG to confirm readiness, and prioritize action.