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As AI Becomes Ubiquitous, Education Is Crucial To Reducing Risk

The most popular way we evaluate LLMs is to measure likability, not accuracy. This has created a problem of sycophancy, where AI flatters users to improve their rankings. Organizations need AI education frameworks that teach employees when to trust AI and when to question it, much as we train people to recognize cybersecurity threats.

The Great Recalibration: How Enterprises Are Finally Connecting AI to Business Value

Francis Brero, VP of AI strategy at business-to-business and software provider HG Insights, calls “workslop”—enterprises drowning in low-quality AI-generated content that creates more work than it saves. Companies were using AI for what they were already doing poorly. According to a Harvard Business Review study, workslop costs organizations $9 million in lost productivity per 10,000 employees.

Q&A with Rohini Kasturi, CEO of HG Insights

QA Rohini Kasturi

CityBiz publishes a Q&A with HG Insights CEO Rohini Kasturi on the company’s AI-driven Revenue Growth Intelligence platform and how acquisitions like TrustRadius and MadKudu strengthen GTM insights. Read More >

Term Sheet Newsletter

HG Insights coverage graphic with the headline "Term Sheet Newsletter," displayed on a blue-to-pink gradient background with wave and dot pattern design elements.

Fortune’s Leo Schwartz notes HG Insights’ acquisition of MadKudu in the deals section. Read More >