Get Found Where Buyers Are Actually Looking: AI Search
Buyers ask AI for software recommendations before they ever visit your website. The GEO Monitoring Dashboard shows you where your product appears in AI results, where it doesn't, and what to do about it.
Challenges with AI Visibility, Competitive Blind Spots, and Progress Tracking
Challenges
You can't manage what you can't see
SEO doesn't cover AI search
Competitors may already be showing up
No way to track progress
Solutions
See your AI presence in real time
Measure AI Share of Voice
Crawler Intelligence, built in
Prompt Monitoring for buyer queries
Your AI Visibility, Measured
Buyers use AI to shortlist vendors before they visit a single website. If you can't see how AI represents your product, you can't fix it. The GEO Monitoring Dashboard gives you that visibility.
AI Share of Voice
See how often your product is cited in AI-generated answers compared to competitors in your category.
Crawler Intelligence
Monitor which AI engines crawl your TrustRadius content, how often, and which pages get the most attention.
Prompt Monitoring
Track real buyer prompts in your category and see exactly how AI engines respond, including whether they mention you.
Citation Tracking
Follow your AI citations over time. See whether your visibility is growing, flat, or declining, and correlate changes with your content updates.
Competitive Benchmarking
Compare your AI visibility against named competitors. Identify where they're getting cited and you're not.
What Makes HG Customer Voice GEO Different
TrustRadius product pages are enriched with HG Insights install data, including adoption by department, company size, geography, and product function. When a buyer asks an AI engine “Who uses this product?”, TrustRadius has the structured answer. That specificity is why AI engines crawl and cite TrustRadius pages more than any other review platform.

Why AI Engines Prefer TrustRadius.com
TrustRadius is an authoritative, third-party content source in B2B AI search, and the numbers prove it.
TrustRadius receives 60 million crawls per year from major AI engines including ChatGPT, Claude, Perplexity, and others.
TrustRadius content is pulled to inform approximately 30 million AI-generated buyer responses per year via grounding crawls, where AI engines retrieve content in real time to answer a live question.
TrustRadius reviews average four times the length of competing platforms. With HG Insights technographic data, TrustRadius has structured market intelligence that no other review platform can match.
HG Customer Voice customers receive 21 times more AI engine crawls than non-customers. Being on the platform isn’t the advantage; being an active customer is.
Products that earn Top Rated status receive 31 times more AI engine crawls than non-Top Rated products. Fresh, high-quality review content isn’t just good for buyers; it’s the signal AI engines use to decide what to surface.
How Does GEO Monitoring Work?
Access the GEO Monitoring Dashboard
Your TrustRadius profile, reviews, and buyer pages are already being crawled by AI engines. The GEO Monitoring Dashboard connects to your existing product pages and starts surfacing crawler activity and AI citation data automatically.
- Crawler Intelligence is captured on your TrustRadius product listing pages
- The dashboard comes out-of-the-box for all TrustRadius customers, no setup required

See who's crawling your content and what AI is saying about you.
The dashboard shows two layers of intelligence. Crawler Intelligence reveals which AI engines visit your pages and how often. Prompt Monitoring tracks what those engines actually say about your product when buyers ask questions in your category.
- View crawl frequency by AI engine over time
- Report on how many questions are being answered with your TrustRadius content in AI search

Find out where you're missing.
The dashboard highlights prompts and queries where competitors are cited but you're not. These are the specific gaps where you're losing visibility, and each one is an opportunity to improve your content and positioning.
- See which competitors appear in responses where you don't
- Identify the buyer queries where your product should show up but doesn't

Improve your content, then measure the results.
Use the dashboard's insights to update your TrustRadius profile, buyer pages, and review content. Then check whether those changes actually move your AI Share of Voice across your category.
- Correlate content updates with citation changes
- Track AI Share of Voice trends week over week

Schedule a Custom Demo