“This is the transformation of current business practices to online and/or cloud- based operations. Digital Transformation’s start with a strategy to move specific functions of a business into the cloud, whether it is a sales enablement system, customer support system, or a new business application. Marc Andreeson quotes “software is eating the world” which is a narrative that indicates most all businesses are becoming software companies due to the rise of the cloud. To move into the cloud, a digital transformation needs to occur.”
What do we mean by this?
Going from using AOL Instant Messenger or Skype to Slack for company messages.