Real-time events are actions that a customer performs on a website or on an app and then measured by the company that is hosting the application. In an increasingly competitive business landscape, customers need to understand what their customers are doing, where they are clicking and how they are using their products. Real-time events are a method for tracking all of this interaction. Conversely, customers want data and information faster and sometimes subscribe to real-time events when something happens. For example, if a customer orders a package and they want to know when it is going to be delivered, they can subscribe to be notified. The backend system generates a real-time event, which is delivered to the customer when a package is ready to be delivered.
What do we mean by this?
What we monitor.