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New Resources To Accelerate and Facilitate Customer Adoption blog image

Last year we introduced exciting new initiatives to make it easier for our users to adopt our world-class Technology Intelligence solutions. Learn more about HG Insider LIVE, Get Started Videos, Release Notes, What’s New Videos, and Best Practices Guides through the HG Resource Center.


New Resources To Accelerate and Facilitate Customer Adoption

HG Insider LIVE monthly events

HG Insider LIVE monthly events are a great source of information to support your team’s ongoing product knowledge. Each month one of our product experts explores a topic to help customers get the most out of HG, enable you with ongoing product adoption, and answer questions to support your teams. 

Get Started Videos

Get Started Videos are a library of onboarding resources to get your teams up and running quickly. These videos are aligned to new enhancements in the application, new products and solutions, and are designed to help your teams with product adoption. They are a great way to stay current with new features and adopt them into your team’s workflows to get the most value of HG products and solutions. You can view these in the HG Resource Center.

Release Notes and What’s New Videos

Release Notes and What’s New Videos are a great resource to support your ongoing learnings and adoption.   What’s New Videos provide you with just-in-time instruction for major enhancements as they are released. These new resources are included in the HG Resource Center which you can find directly within the application or linking directly to our Release Notes & What’s New Videos page.

Best Practices Guides

Best Practices Guides support ongoing product adoption of our users. These guides will easily equip your teams with the ability to adopt this new feature with ease. All Best Practices Guides are available in the HG Resource Center.

Product Newsletters

Product Newsletters are shared with customers  on a monthly basis. This is another resource to learn about recent enhancements and keep up with ongoing product and data subscription changes throughout the year, as these changes occur. They are available in the HG Resource Center for ongoing reference.

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