The news: B2B buyers are leaning on AI tools for vendor selection, raising the stakes for surfacing in AI results.
- 80% of global B2B buyers in the tech industry use genAI as much as traditional search when researching vendors, per Responsive’s Inside the Buyer’s Mind report.
- 40% of all buyers use genAI and traditional search options equally.
- 22% use genAI more than traditional search when researching vendors.
Why it matters: Market research and discovery is the most time-consuming aspect of vendor selection for three-quarters of buyers, making AI-driven efficiencies a key strategy.
- Nearly half (47%) of B2B buyers use AI for market research and discovery, and 38% use it for vetting and shortlisting vendors.
- This stands in stark contrast to the 18% of general B2B marketers who are using AI to research vendor websites, per Anteriad.
If vendors aren’t surfacing in genAI answers, they risk disappearing entirely from buyers’ research process.
Coverage by Grace Harmon at emarketer.com



