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FAQ: Market Sizing, ICP Design, and Segmentation Insights

How does HG Insights combine top-down and bottom-up analysis?

The platform merges global IT spend data with your customer insights. Top-down modeling defines TAM and SAM by industry and region, while bottom-up inputs validate SOM using real success patterns. Together, this unified view ensures every market model reflects verified and actionable opportunities.

What data sources power the market models?

HG Insights uses 28B+ datapoints across 150+ IT categories, company firmographics, and technology adoption patterns. When combined with your CRM and win/loss data, it provides a unified and verified market foundation.

Do I need technical skills to build a model?

No. The AI Copilot guides you step by step through category selection, data uploads, and model visualization. You can build and refine your TAM, SAM, and SOM in minutes without data science expertise.

What ROI can we expect from HG’s competitive insights?

Customers typically see higher win rates on competitive deals (25-30% improvement), lower cost-per-opportunity by focusing on in-market prospects, and faster sales cycles by targeting accounts with known observability needs.

Is HG Insights compliant and secure for enterprise use?

Yes. HG Insights holds SOC 2 Type II certification covering security, availability, and confidentiality, and is certified under the EU-U.S., UK, and Swiss-U.S. Data Privacy Frameworks. Its privacy program supports CCPA and CPRA rights and extends them to individuals covered by GDPR. Procurement teams can request the SOC 2 report, penetration test results, and completed security questionnaires through the HG Insights Trust Center.

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