“An entity that creates and maintains relationships with multiple cloud service providers. It acts as a liaison between cloud services customers and cloud service providers, selecting the best provider for each customer and monitoring the services. In an era where there are multiple cloud providers, a single business may decide to store data and run applications with multiple providers. In order to ensure compatibility between applications that live in different clouds, a cloud broker is a system that ensures compatibility between cross cloud communication. This is a relatively new field as many businesses are still in the process of moving to the cloud, let alone, running their systems in multiple clouds.”

What do we mean by this?
Cloud agents who help customers get what they want.